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Terms and Conditions

Please read these terms carefully before using our services

Last Updated: November 29, 2025

Welcome to Estate Keeper. These Terms and Conditions ("Terms") govern your access to and use of Estate Keeper's community management platform, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Important Notice: Please read these Terms carefully. By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing, registering for, or using Estate Keeper's Services, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Definitions

3. Eligibility

To use our Services, you must:

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update this information as necessary.

4.2 Account Security

You are responsible for:

4.3 Account Verification

Estate Keeper reserves the right to verify your identity and eligibility to use our Services. You may be required to provide additional documentation or information to confirm your identity or residence.

5. Services Description

5.1 Platform Features

Estate Keeper provides community management services, including but not limited to:

5.2 Service Availability

While we strive to provide uninterrupted access to our Services, we do not guarantee that our Services will always be available, error-free, or free from interruptions. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

6. User Responsibilities and Conduct

6.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

6.2 Content Standards

You are responsible for all content you submit, post, or transmit through our Services. You agree that your content will:

7. Payment Terms

7.1 Fees and Charges

The use of certain features of our Services may require payment of fees. Community administrators are responsible for determining and communicating fee structures to residents. Estate Keeper may charge transaction fees, subscription fees, or other charges as communicated to users.

7.2 Payment Processing

7.3 Late Payments and Levies

Community administrators may establish policies regarding late payment fees, interest charges, and consequences for non-payment. You agree to comply with your Community's payment policies.

8. Intellectual Property Rights

8.1 Estate Keeper's Rights

The Services, including all content, features, functionality, software, and design, are owned by Estate Keeper and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8.2 User Content License

By submitting content to our Services, you grant Estate Keeper a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving our Services.

8.3 Trademarks

"Estate Keeper" and all related logos, product and service names, designs, and slogans are trademarks of Estate Keeper. You may not use these marks without our prior written consent.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

10. Community-Specific Terms

10.1 Administrator Responsibilities

Community administrators agree to:

10.2 Resident Responsibilities

Residents agree to:

11. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Estate Keeper. We are not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Estate Keeper shall not be liable for any damage or loss caused by your use of any third-party services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ESTATE KEEPER AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ESTATE KEEPER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

14. Indemnification

You agree to indemnify, defend, and hold harmless Estate Keeper and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting us at support@estatekeeper.io. Termination does not relieve you of any obligations to pay outstanding fees or charges.

15.2 Termination by Estate Keeper

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without notice, for:

15.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. We may delete your account and all associated data. Provisions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions.

16.2 Dispute Resolution Process

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services, the parties agree to first attempt to resolve the dispute through good faith negotiation.

16.3 Arbitration

If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in accordance with the Arbitration Act of Zimbabwe. The arbitration shall be conducted in Harare, Zimbabwe, and the decision of the arbitrator shall be final and binding.

16.4 Jurisdiction

For any matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in Harare, Zimbabwe.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using our Services.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Estate Keeper regarding the use of our Services and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Estate Keeper's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.

18.5 Force Majeure

Estate Keeper shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, or internet service provider failures.

18.6 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and Estate Keeper as a result of these Terms or your use of the Services.

19. Contact Information

If you have any questions, concerns, or complaints regarding these Terms, please contact us at:

20. Acknowledgment

BY USING ESTATE KEEPER'S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

Thank You for Choosing Estate Keeper We're committed to providing exceptional community management services while protecting your rights and maintaining transparency. If you have any questions about these Terms, please don't hesitate to contact us.